Face Masks Now Available

FAQ

Shipping

 

Turnaround time with Drop Shipping is 2-3 weeks; Orders are shipped FedEx International Priority. Turnaround time with At Once is 2-3 days plus transit time; Orders are shipped FedEx Priority from our San Diego warehouse. 

Shopping cart must ONLY contain At Once product for our 2 day Fedex shipping option.

At Once: Product will ship from San Diego within 1-2 business days.  If for some reason it is out of stock a PM associate will contact you within 1 business day to let you know. 

Drop Ship: Product will leave China within 5-7 business days and could take 5-15 days to arrive. You will receive a tracking number when your product ships.  Please note that exporting in China is changing its rules frequently so you may receive an additional tracking number a day or two after shipping if paperwork needs to be adjusted. 

We offer 2 day FedEx shipping for At Once product but the shopping cart must ONLY contain At Once product. 

If you purchase At Once product from our San Diego warehouse please contact us and we’ll make sure it goes out as soon as possible.  If the product is drop shipped from China we will do what we can to get it shipped out as soon as possible but in regards to the FedEx transit time there is little we can do.

Due to backlog, products are sitting in Shanghai for around a week before shipping.

Surgical Face Mask

The Surgical Face Mask is a 3-ply loose-fitting, disposable device that creates a physical barrier between the mouth and nose of the wearer and potential contaminants in the immediate environment. The benefits of these surgical masks include being easy to breathe through, help protecting against fluid, soft, odorless & non-irritating. They help to block large-particle droplets, splashes, sprays, or splatter that may contain germs (viruses & bacteria). Their intended use is for non-medical purposes including but not limited for use in the office, warehouse, construction, grocery, or general use. 

KN95 Face Mask

The KN95 Face Mask is a respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particles and conforms to GB2626-2006 standards. The respirator blocks at least 95% of very small (0.3 micron) test particles and is manufactured in FDA certified factories. It is comparable to the N95 and is on the CDC’s list of acceptable respirators to use “when supplies are short.” It's intended use is for non-medical purposes including but not limited to use in construction and other industrial type jobs that expose workers to dust and small particles.

All drop ship pricing includes all door to door costs. Please note—due to large demand, all orders require a full, 100% deposit via a credit card. Once your order is placed and is preparing to ship, our customer service team will reach out to finalize the process.

 

Orders

 

We work very closely with our suppliers on the masks—even putting desks in the factory—so that someone is there full time to watch goods and ship product.  We are constantly reviewing the factory invoices to see where raw materials are coming from and to make sure that everything is how it should be.  Additionally the suppliers are all in the FDA database and this number can be provided to you upon request.

At Once: The KN95 Masks are offered as 100 pack. 

Drop Ship: The Surgical Masks are offered at quantities of 2,000/box and the KN95 Masks are offered at two quantities of 800/box or 1,600/box. For bulk order information please contact info@pac-mfg.com.

Please check carefully when you receive your parcel; If there are any discrepancies contact Pacific Manufacturing immediately. Please ensure that you provide an order number, your full name and full address every time you contact us.

All orders through the website will be charged sales tax however if you are exempt please email info@pac-mfg.com.

 

Returns & Exchanges

 

Due to sanitary precautions as well as avoiding the spread of COVID-19 we do not offer returns or exchanges currently for opened products. There is a 30-day return for unopened product that includes a restocking fee of $50 and shipping costs. Please do not send your purchase back to the manufacturer, all unopened products will be returned to our San Diego, CA. office.

Help support your community by purchasing masks with Pacific Manufacturing. With every box sold Pacific Manufacturing will donate additional masks to a service or health care professional in need. We are dedicated to our community and to helping flatten the curve.